Frequently Asked Questions
Our office hours are from 5am to 10pm, allowing ample time for you to reach out to our team and address any queries or concerns you may have regarding your storage needs. Whether you need assistance with renting a unit, making payments, or accessing your belongings, our friendly staff is here to help during these hours.
At Waxhaw Climate Controlled Storage, we understand the importance of convenient access to your stored items. That's why our access hours also run from 5am to 10pm, giving you the flexibility to retrieve or store your belongings at a time that suits your schedule best.
Ensuring the safety and security of your stored items is our top priority. Our facility is equipped with a range of security features including fenced and gated premises, security cameras, and secure units. You can have peace of mind knowing that your belongings are monitored and protected around the clock.
Yes, we offer temperature-controlled units to help protect your sensitive belongings from extreme temperatures. Whether you're storing electronics, documents, or furniture, our climate-controlled units provide the ideal environment to keep your items in pristine condition.
Making payments for your storage unit is quick and convenient at Waxhaw Climate Controlled Storage. We offer online bill pay options, allowing you to easily manage your account from the comfort of your own home. Additionally, our call center and remote office are always available to assist you with any payment-related inquiries.
Yes, we offer outdoor parking spaces for vehicles, boats, and RVs. Our spacious outdoor parking area provides a safe and secure location to store your recreational vehicles, freeing up valuable space in your driveway or garage.
Absolutely! We understand that moving heavy or bulky items can be challenging, which is why we provide complimentary dollies and handcarts for your convenience. Simply ask our staff during your visit, and we'll be happy to assist you.
Absolutely! At Waxhaw Climate Controlled Storage, we believe in providing exceptional customer service. Our call center and remote office are staffed with friendly professionals who are ready to assist you with any questions or concerns you may have. Simply give us a call at 704-803-0667 and we'll be happy to help.